Report Abuse
Report abuse on a Pizza Hut Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
For the past two weeks I have ordered pizza from Pizza Hut Macon, Ga. Houston Ave. The first week I had placed a internet order and they gave me a pick-up time of 6:32 p.m. when I arrived at 6:45 p.m. the pizza was not ready. I waited 55 extra minutes before I received my pizza.
The next week I ordered a pizza and the internet gave me a time of 6:40 p.m. and I arrived at 7:00 p.m. I did not get my pizza until 7:40 p.m. I asked to speak to a manager and they asked me which one? that there were three on duty. Finally, one manager came and I explained what happen and she said that they do not have control over internet orders because they are routed. This is crazy! how can you conduct business when you can't give the customer a reasonable answer. I will be using PaPa Johns from now on.