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Original Post
The NYT needs to fire the subcontractor doing its customer service. My online billing got interrupted numerous times, so I went to paper billing. They send a bill 14 days after the billing date (i.e. about 10 days after it arrives). The result is even though I pay promptly, each bill demands payment for two months, since the last payment is never received on time. When I called the contractor (AEAC) to demand a normal 30 day billing cycle, several supervisory level people told me there is no way that they would make the slightest adjustment.