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I'm in Wisconsin and subscribe to seven days a week delivery of the Times. On four occasions in the last seven weeks our Sunday paper was not delivered. When I call the Times circulation desk, they are very apologetic and tell me it will delivered later in the day . . . which does not happen.
Evidently the NY office emails their contractor here, telling him/her that the paper was not delivered . . . but the contractpr must not read the emails.
The Times needs to get control of their contractors and have them do what they are paid to do.