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We purchased tile and had Lowes install, We were told 100% satisfaction on the installation. The installers were very respectful, however on the 1st day, we were not happy with their workmanship. we stopped the installation. The installation manager from Lowes came to our house and agreed, The origina;l installer was switched out, We are very pleased with our floor, however, we were disappointed that Lowes was not aware of the shotty work of their contractor. We were in a dusty mess for 2 weeks, in what should of been 5 days. The manager of Lowes was great, also our salesperson. In Hilsborough County Florida, I can honestly say that Lowes stands behind theier work! Riverview/Gibsonton