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Original Post
I placed an order for decking and chose to have it delivered. On Sunday 7/22/13 I received an email informing me the decking would be delivered on 7/31/13 and that I would receive a call for an estimated deliver time. By 7: P.M. on 7/30 I had not received a call. I called the delivery service and was told to call the store. The store told me I would get a call by 8 am on the 31st. The call never came. I called the store, after several misdirected transfers I got the delivery manager who told me he did not have my order. I called the delivery service and was told there was a delay and the shipment would arrive at the store today (31st). A while later the store delivery manager called to tell me that he called the manufacturer and the order hasn't been shipped. Does anyone at Lowes know what they are doing? Do any of them care?