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Original Post
It's a shame that Contractors helped build your company to where it is now & we are slowly being fazed out! I spend over $300,000 a year & get lied too every time they are to deliver my order! I always try & make sure that I order it when no one else is in front of me, then someone comes in later that day & they are put in front of me!! This is why more & more Contractors are leaving your stores!! I have over 300 condo's & 350 Customers I take care of, if you guys keep going the way your going, I will move everything to Home Depot!! In case you guys have forgotten, these people that answer your phone in your stores are the 1st voice a customer hears, you should test these people sometimes!! I'm in your stores 3 to 15 times a day, 7 days a week! Your customer service is getting more like Walmart every day (& thats not Good)!! These are your Charleston WV stores!!