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My wife an I went to your long horn steak house in Palm Harbor, Florida tonight.the food was great , but when it came time to check out, that was a different story.we was served by Joseph L.when he gave us our check the first time, it was for $ 45.11. so i gave him 21 dollars cash an a gift card for 25 dollars.an a coupon for 4 dollars. he took it an left. the gift card was a gift from my wifes sister. it was a EZ-SHOP gift card. when Joseph returned he infofmed us the card was no good an the bill had gone up to $57.88. said he forgot to ring some stuff up.we paid the $57.88 because they would not take our gift card. said we had to have a pin number. There is no pin number on the gift card.but you have some kind of an agreement with EZ-shop gift cards that needs to be fixed. but i can asure you we wont be back in your steak house any time soon. we can go to a lot of other places that will honor our gift cards. I take it that i can tell all my friends about the treatment we recieved from your steak house. but you just lost one customer that was going to your steak house 3 some times 4 times a month. the service was good an the food was good but your deal with EZ-SHOP gift cards isnt.

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