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Original Post

What the heck is going on ? I went to our store in Salem Oregon on my lunch break no less and was trying to make a purchase but come to find out they had removed all cash registers on every floor except one! Now any half wit can figure out that this is not good service at all. So I proceeded to stand in line for a long time watching the clock as my lunch hour slipped away. When I finally got to cash register I asked the clerk what was going on and she said that they had no control over what was going on and they were not getting breaks or lunches because there are always customers in line!Wake up management I will not go back until you have better service and you are fair to your own employees.

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