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Original Post
I wanted to bring to your attention my recent experiences. I have been receiving an unacceptable number of visibly cracked, damaged, and unplayable discs. In the case of several discs, I returned them 3 or 4 times. This appears to be a breakdown in quality control. I enjoy the Netflix mail-to-customer option, as I am not a "streamer", but it is most disappointing to insert a disc and hold one's breath wondering if it will play or not. Sincerely, Lori McMahon