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Original Post
Delivery for contact lenses ordered online, missed package delivery because I work a normal 9-5 job. Ok, that I can understand... but I live in an 8-apartment privately-owned complex, 2 stories, 4 per floor. PRETTY small... The "Door Tag" was left on my mailbox saying "Need Directions..." Uhhhh, the mailbox is literally 1 and a half feet from the stairs leading to the second story (which I live on). Seriously, they couldn't locate 1 apartment out of 8 total? Pathetic. "Customer Service" was even worse, approx. 25 min to get a person on the phone. Will NEVER order anything online with FedEx delivery ever again.