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Original Post
I made a reservation one week in advance and when I showed up for my compact car , I was offered a MINI VAN!! Please tell me what the point of reserving a car is??? I was giving Hertz another chance after being screwed previously! Not only do they not have your reservation they offer no apology or try to make it right other than they will call you when they have a car! Absolutely unbelievable! I will never go back and will tell whoever will listen what a horrible business they run!