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Original Post
I have to say that I am extremely disappointed in the direction of JCPenney's or the new JCP. No longer sending catalogs was bad, but I was willing to work with your web site trying to find tall clothing,. Recently I went to multiple stores to simply find Levi jeans in long length - which they manufacture - and they no longer carry them in the store let alone on-line. JCPenney was my favorite store since I was a very tall 8th grader. No longer. I can shop at any number of stores for better quality and price (Kohl's, Macy's) and I can buy directly from Levi going forward. I will no longer even look for shoes, purses, shorts, etc.
And don't even get me started on the horrendous quality of your "custom: drapery.
I would recommend a new CEO before you go the same way as Kmart and Sears.