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Original Post

This is the last time I will shop here. After having yet another misrepresented coupon, I decided to cancel an online order-delivered to store, and close my CC account on the spot. This could not even be done correctly by the in store personnel (3) nor the 5 different people from the central office that put me on hold so I could explain my "questions" over and over. Although I find myself attracted to the products....they have the worst customer service ever!!!! It is not worth the trouble.

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