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I was there to have a couple keys made. No one in dept so called on the phone. Two clerks came immediately. One, a lady, was obviously stressed. Went ove to began to make my keys but at the same time yelling into a phone about not having enough help. Very loud -rude--clerk #2 came up asking "just how old are you?" it got very nasty. Finally clerk #2 turned to leave #1 said "you get back here" #2 said she was leaving and did. I would not have been surprised if #1 had smacked her. She is completely out of control. Turquoise shirt--I would not get close enough to see a name tag. She is not an asset to your store. Actually #2 isn't either very slovenly uncombed hair, tie on dress not tied. ....What is happening to FM Newberg?