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Last evening I bought 11 items at store # 35. When I got home one of the items was not in either of my bags. I searched the casr to make sure it had not fallen out. It was too late when I got home to go back to the store. I went first thing this morning. When I spoke to the manager she would not refund my money or give me a credit, or relace the item because she said that it was not still at the cashiers booth. That is the lamest excuse I have ever heard. That trip cost me more than $1.00 because of the time and gas involved. This was the fault of the store because they did not check to see if they had put all my items in the bags and there were only two bags. I think they but the item in the bag for the next customer, or maybe reshelved it. My intention is to not shop there and to turn them in to the Better Business Bureau. They give piss poor service most of the time and have not regard for how many people are standing in line to pay. I will take my business elsewhere. All this could have been avoided with a minumum of customer service. ABout have the time they are out of the items needed anyway. I think this company is a bunch of crooks in my opinion!