mail nightmare1
We go south for the winter.been a customer With a mail box for about three years.Been very happy with the service.This year Nov.14 2012 Called to have mail sent instead of sending our mail they pulled mail out of box# that matched our space# to be sent to.Still thats ok everyone makes a mistake.We drove 16 miles round trip stood in line 20minutes to send the wrong mail back.7days later we call to make sure are mail was sent employee which was very nice said no it did not get sent,it was bundled still sitting there The owner/manager was out of town I assume for thanksgiving I called his cell # left him a message twice he would never call me directly back always have his employee call the employee said he probably would not he was on vacation,I called the owner/manager left another message thats what we are trying to do enjoy our vacation,employee called me back very polite man.any way they would express out our mail because we were headed further south.I hope this not the norm going forward.
