Hours may fluctuate
I work at Sprint and can tell you that you can call into Sprint Customer Service and file a complaint against the store and especially the manager. I can tell you it really annoys me to hear stories like this. There needs to be a some type of personality screening process.
Very rude customer service. Waited a month and a half for a part to my phone to come in and continued to go in to remind them (4 times in the store and 4 phone calls). I was told each time "oh we must have given it to someone else, we'll call you when it comes in again". After a month and a half, I was yelled at, forced out the door, and threatened about my job (I work next door). The manager is very rude and has no problem treating customers with no respect. That same day I was threatened and forced out the door I went to a different location, had the part replaced in 5 minutes... Not a month and a half. Wouldn't recommend doing business with this location.