Rude
Called to verify address and to ask if they had video of purchase because my stolen visa was used there twice on 4/24 after 6pm. Whoever answered the phone at 2:50pm 4/25 was very rude and kept hanging up on me. I understand that he insisted it was a Chevron but the address and the phone belong to Shell. Rudeness is not a great attribute to have when you are in a customer service position. If it was the owner he should have better manners.
