Rooms To Go Lakeland FL

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Rooms To Go

2 Reviews
3850 Highway 98 N,
Lakeland FL 33809 Phone Number: (863) 858-2271
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Rooms To Go Store Hours

  1. Mon. 10:00am - 9:00pm
  2. Tue. 10:00am - 9:00pm
  3. Wed. 10:00am - 9:00pm
  4. Thu. 10:00am - 9:00pm
  5. Fri. 10:00am - 9:00pm
  6. Sat. 10:00am - 9:00pm
  7. Sun. 11:00am - 6:00pm
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Rooms To Go - Lakeland has 2 reviews

worst customer service

Definitely agree with the other review. Walked in the store with my family, sales person said that she would meet us in the kids section, we waited 20 minutes no lady in sight. After the wait we decided to leave. On our way out we saw her comfortably sitting at the entrance waiting for the next person she could supposedly help. Well never buy furniture there!

-by (06, April, 2013)
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Delivery/Customer Service

Do not order from this place. Worst customer service ever. Their brochure "guarantees" prompt delivery, with your items arriving in showroom condition. What a joke. My things arrived on a Saturday night. Broken. The delivery men wanted me to look at it, as if I would keep them. I told them to send it back. Told them I expected my items the next day. No items. Not even a phone call. No one would even answer their phones. I made a personal trip to talk to them. I was assured that this would be taken care of the next day. Here it is Tuesday. Still no furniture. Still no phone call. I have to call them. At least they answered the phone this time. They tell me Thursday. I ordered bedroom furniture. Threw out my old stuff So here I have nowhere to put my stuff. For $4000 dollars, I expected more. I will never order from these people again. You are just a sale to tjem. Nothing more. I am going back to Badcock Home Furnishings. They treat you like family.

-by (05, March, 2013)
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