62 Reviews For DHL

Average Customer Rating

Score2.8

Review for: DHL in Margate, FL

try to get tracking

the number is some poor guy number that people call every day a million times because DHL can not get their act together

-by (09, January, 2016)
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Review for: DHL in Hazelwood, MO

poor service

received text that package was being delivered, it never came and now its on hold.

-by (17, December, 2015)
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Review for: DHL in Los Angeles, CA

horrible customer service

they just do not know what they are talking about

-by (31, August, 2015)
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Review for: DHL in London,

Service

Very good service and very polite staff.

-by (30, August, 2015)
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Review for: DHL in Whitehall, PA

Wrong information

There is no DHL at 1710 Macarthur road There is a UPS store

-by (28, July, 2015)
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Review for: DHL in New York, NY

Horrible service

Never use DHL again. It took them 4 days to delivered the package. The driver was never been in my home and declare to be here.

-by (25, July, 2015)
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Review for: DHL in Pomona, CA

Very Satisfied

I was very impressed with their shipping services. I didn't know DHL was so much cheaper than UPS with same speed of delivery.

-by (13, June, 2015)
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Review for: DHL in Middletown, OH

sending package

i want to ask if there is any dhl office shipping to Nigeria from middletown Ohio . my wife is having trouble sending from there .. i will be pleased to get a useful infomation via my email or here ..

-by (05, June, 2015)
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Review for: DHL in East Stroudsburg, PA

Called .

I called about my package being deliver the guy that answer phone was very rude he didn't let me speak all he said was you got it . Bye and hanged up and I kept calling back he wouldn't pick up phone

-by (29, April, 2015)
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Review for: DHL in New York, NY

Poor / very poor

They have been playing this game . They say they tried to deliver it but no body was home, they didn't leave a note saying they came, finally after several days of calling and waiting for them, i 'm picking the package myself at their ny facility.

-by (18, March, 2015)
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Review for: DHL in Hazelwood, MO

delivery date

I received an email that my package would be delivered on Monday. I called and was told delivery was on hold. Asked if I could pick up package and I was told I could not because it has to be delivered.

-by (10, February, 2015)
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Review for: DHL in New York, NY

Not happy

DSL was supposed to deliver on Monday 1/26 and lied and said they did and no one was home to accept. Someone was home 100% and there is a 24 hour doorman. Not right, not dependable. Very disappointing.

-by (27, January, 2015)
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Review for: DHL in Grand Prairie, TX

Phone number?

Please provide a phone number that works. This one is not working.

-by (17, November, 2014)
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Review for: DHL in Myrtle Beach, SC

rudeness

I called interested in a quote for shipping. In the midst of a 5 minute conversation, I was cut off 3 times by a man who obviously must not have wanted my business. I asked him whether they shipped by weight or dimensions. He ignored my question, and had no idea my country codes. I had to look it up, and he seemed irritated at this. When asked again for the dimensions, he told me to call back when I had them in a very irritated tone. I will be taking my business elsewhere.

-by (11, November, 2014)
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Review for: DHL in Hazelwood, MO

Untimely arrival of package.

Has my package at their facility and won't deliver because of my address. Have called them several times to give specific directions. It's been a month and still no package. They could at least return it as undeliverable to the company so that I could get my 200 dollars back.

-by (11, November, 2014)
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Review for: DHL in Claremont, CA

Very Expensive

Lost package then got delivered very late.

-by (23, October, 2014)
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Review for: DHL in Claremont, CA

Unprofessional

They lost my valuable package due to customs paperwork error. Their prices are very high too. Will use them for copy-fax etc, but not for shipping. Too risky for me.

-by (25, August, 2014)
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Review for: DHL in Alsip, IL

Awesome quick service!

We have shipped DHL from this store many, many times and it is always excellent. Our packages arrive safely and in perfect condition. We recommend them to family and friends and we highly recommend them to you, too!

-by (14, August, 2014)
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Review for: DHL in Chicago, IL

We ship here all the time!

We have been sending our DHL packages from here all the time. They have great friendly service. We recommend them to all our family and friends.

-by (07, August, 2014)
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Review for: DHL in Alsip, IL

Fast & friendly

We had to ship some important documents to Mexico and they helped us and the documents were delivered in 2 days!

-by (19, July, 2014)
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Review for: DHL in Alsip, IL

Best Shipper for DHL

Excellent service and very friendly staff. We will go back again and again with our DHL shipments. We highly recommend them to you.

-by (10, July, 2014)
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Review for: DHL in Houston, TX

Worst service

These guys don't need customers. Worst service.

-by (14, June, 2014)
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Review for: DHL in Alsip, IL

Shipped a package to Mexico

We shipped a package to Mexico and it arrived the next day. This store helped us pack it and wrap it so it got there safely.

-by (24, April, 2014)
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Review for: DHL in Washington, DC

terrible service

Couriers neglected to deliver my package after I verified my address numerous times. I was told to pick up a package after I already paid for delivery fees.

-by (09, April, 2014)
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Review for: DHL in Alsip, IL

Great service!!

We ship our DHL packages from here all the time. We love their services and our packages get delivered in a few days!

-by (28, March, 2014)
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Review for: DHL in Alsip, IL

Great Service

We went there to ship a package to Egypt and they helped us. We are very happy with the service we received. The prices were reasonable, too.

-by (28, March, 2014)
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Review for: DHL in Alsip, IL

The BEST service ever!

The best service ever! We had to ship a package to Mexico and they helped us and got it there in one day!

-by (10, March, 2014)
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Review for: DHL in Grand Prairie, TX

does this office exist

Really holding on to packages for 5 days after receipt before handing to post office. No one answers the phone, you can't even leave a message. DHL used to be a good company, don't know who they have sold themselves to now but I will never use them or anyone that uses them.

-by (12, February, 2014)
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Review for: DHL in Moreno Valley, CA

Problem

I went into the moreno valley branch probably a few months back.they interviewed me and told me they would call if any openings, a few months pass by and still no call. Even though i had no call back alot of friends have been telling me to go to. DHL because they were hiring, so the staff at DHL had lied to me and lost my information, i also just tried to call the number from this site and it was the number for a smoke shop, very dissapointed.

-by (03, January, 2014)
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Review for: DHL in West Chester, PA

customer

Very good about international shipping with great international rates

-by (15, December, 2013)
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Review for: DHL in West Chester, PA

Customer

Cheapest DHL rates in Chester County! The guy beat the rates I brought in by 20%.

-by (15, December, 2013)
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Review for: DHL in Pasadena, CA

Exceptional Service

Allen was extremely helpful, gave great information and advice about an overseas shipment I was making. Also, he handled all the packaging and filled out all the paperwork for me. Called the DHL driver who had already made his daily pickup and asked him to return. I'm very grateful to Allen for all his help and highly recommend him for all your shipping needs.

-by (09, November, 2013)
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Review for: DHL in Houston, TX

Worst service ever

I was home all day and they said they delivered by package but I was not home. Ridiculous

-by (22, October, 2013)
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Review for: DHL in Wichita, KS

tracking #8745438343

I am out of town , I expect to get back friday , can you guys can keep the package until friday , I will came pick it up at air cargo.thank you

-by (15, October, 2013)
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Review for: DHL in Pomona, CA

Unexperienced

I shipped important documents and medicines to Philippines, they did not do proper international paperworks and my package got lost. Will never take chance here again.

-by (28, September, 2013)
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Review for: DHL in East Stroudsburg, PA

letter from Africa

This store claims to have delivered my item at the exact that I stood on my driveway which makes me wonder on the kind of materials they use to make themselves invisible. Anyway so the next day I call at around 9am to try and make sure I have someone there when they arrive and I made my daughter wait for them for 4hrs because that's the window they gave me and they never showed. Did I mention I called them a bunch of times, the first and second they answered and disregarded me then started screening my calls. How do I know that,because every time I called with a different number they picked. I'm very dissappointed and a week later I still don't have my what was once an important time conscious document.

-by (27, September, 2013)
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Review for: DHL in Durham, NC

Excellent!

Courteous, friendly, professional and always go the extra mile to deliver customized services. Recommend them highly!

-by (09, September, 2013)
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Review for: DHL in San Diego, CA

DHL Shipping Office (San Diego)

Thank you American Mail for making my shipment overseas much easier. my family was pleased with the two days it took for the package to get to France, and the great 15% discount we received.

-by (03, August, 2013)
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Review for: DHL in Alexandria, VA

No customer service

All I wantrd to do was call a local DHL office to check on an email I got saying I received ackage on 7/01 tbat Dhl coulnt deliver This most likely is more fraudulent emails trying to get you to open it up so someone could steal all your info. Like similar ones I got about Fedex deliveries. Yet I was totally unable to contact anyone, because DHL has moved all their customer service to SELFSERVICE on the internet.

-by (06, July, 2013)
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Review for: DHL in Las Vegas, NV

DHL

DHL=Don't Have it Lost Highly not recommended - No Phone This was my first and MY LAST time using DHL. The price may be cheaper but they make up for it with very poor service.

-by (04, June, 2013)
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Review for: DHL in New York, NY

Fast dhl service

Excellent service with reasonable price.I had no problem, package went to destanation next day.

-by (22, May, 2013)
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Review for: DHL in Katy, TX

Outstanding

Great Price "Cheap" so shocked. Great service and I got my tracking number send to my email. Best place to ship.

-by (13, May, 2013)
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Review for: DHL in Daly City, CA

Very Good Customer service

Very Good Customer service, They are friendly and helpful

-by (28, March, 2013)
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Review for: DHL in Weston, FL

Best prices in all Weston!

I send DHL all and I have find this location to be the best in service and price.

-by (22, March, 2013)
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Review for: DHL in Daly City, CA

nice services

these guys are nice, my package was delivered on time

-by (16, March, 2013)
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Review for: DHL in Houston, TX

horrible

this is the worst service ever my package wasnt delivered and the excuse givin was the mail carrier didn't have timeI am now on my fourth time trying to receive a package that I should have received over a week ago this is extremely frustrating

-by (13, March, 2013)
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Review for: DHL in Houston, TX

Package

This is the worst service ever in my life, they are not sufficient!

-by (12, March, 2013)
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Review for: DHL in Alsip, IL

Best Service for DHL

I shipped an engagement ring to my fiance' in Lima Peru and Parcels Express got it delivered in time (before Valentine's Day) to my girlfriend. It was stuck in customs due to the fact that it was a diamond ring, and the owner of Parcels Express personally took charge to make sure the package cleared customs and arrived in time for the big day! She even gave me a great price on shipping the package! I will be a customer forever due to their help.

-by (21, February, 2013)
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Review for: DHL in Tustin, CA

DHL shipping

I have shipped several DHL packages thorugh Pac-n-ship in Tustin, and the shipments arrived on time without delays. Quick service and helpful staff.

-by (15, February, 2013)
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Review for: DHL in Pomona, CA

Cheap DHL prices

I found out that this DHL location is the cheapest for international shipping. Better than Fedex or UPS. Knowledgeable staff. I recommend this place to anyone.

-by (23, January, 2013)
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Review for: DHL in Pomona, CA

Not a good place

No knowledge of international shipping. I shipped my valuable item to South America which came back 10 days later. DHL said there were not sufficient documents to go with the package. Very high price too.

-by (23, January, 2013)
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Review for: DHL in Las Vegas, NV

Best DHL service in Las Vegas

Best DHL service in Las Vegas

-by (09, January, 2013)
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Review for: DHL in Quincy, MA

Prefered customer

I had a perfect attendant at the office when sending my package to Nebraska, i even setup a mail box service to help secure delivery of all my mails & packages when out of town. I recommend there services 100%

-by (02, December, 2012)
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Review for: DHL in Lowell, MA

Best DHL service in area

I shipped my ipad through this service last month. I found their service to be friendly, they helped me with my export paperwork and helped me get the package delivered. Highly recommend

-by (28, November, 2012)
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