5 Reviews For Bonanza Ponderosa Steakhouse

Average Customer Rating

Score1.2

Review for: Bonanza Ponderosa Steakhouse in Wise, VA

Worst place to eat

We were visiting from Raleigh NC. and wanted to take our relatives out to eat. The food here was awful, I'm sure that everything on the buffet came from a can. The mac n cheese was no doubt the worst I have ever tasted, the potatoes were cheap instant, the corn bread muffin was so stale and hard I couldn't eat it, they brought out rolls in a pan like they were fresh baked and they were ready made stale warmed up with a little oil on top. mutual pharmacy was the only decent place to eat and now it's closed. God bless this area cause he has definitely took all the good cooks and restaurant owners to heaven already.

-by (02, August, 2013)
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Review for: Bonanza Ponderosa Steakhouse in Huntington, WV

Absoltely terrible

We stopping for Easter Dinner, Sun Eve which was a big mistake. The food was horrible ! We ordered steak and Shrimp. The steak was not done and was only as big as 3 in x 2in x1. Shriveled up and like leather on the outside. The bar was the most unflavored food we had ever ate. Our waitress only came once to refill our drinks and the glasses were small and filled mostly with Ice. It was a big Restraunt with several banquet rooms that looked nice but empty . Should have been a warning to us. Only one crapper stall and the room was filthy. Health Dept needs to stop by. I will think twice before stopping here again when traveling through.

-by (31, March, 2013)
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Review for: Bonanza Ponderosa Steakhouse in Hastings, MI

thursday evening 6:00pm

Went for the Buffet this evening. Must say what a waste of money. no meat . lots of potatoes. rest of pans empty or almost. Went for dessert. counter a mess. no cobbler.. When roasted chicken was brought out only 8 pieces in the pan. Now how long do you think that lasted.

-by (28, March, 2013)
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Review for: Bonanza Ponderosa Steakhouse in Vincennes, IN

Poor Customer Service

I recently visited the location over in Vincennes. The waitress was nice, and so was the host.. My mashed potatoes had hair in it, shocked me and the waitress! My water also had something white floating in it!! I did speak with the manager, who could not give me a refund.. She claimed it was against company policy, but it did not say so in my receipt!! She did offer me a 15$ gift card, that I left on the table...it was a WAIST OF $30!!!

-by (18, March, 2013)
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