Horrible Customer Service/Make you feel like you're stealing
I can't believe this store! Awful Customer Service! I bought a few items and tried to return one of them 9 days later with attached tags and receipt and was denied. I had to contact the District Manager for results (thank you to her) What respectable store has a 7 day policy?!? If you want customers of a different calaber then you need to treat them as such and have a normal 30/90 day policy. People who work CAN NOT SHOP multiple times a week! Secondly, I was shopping today with my daughter and was using the Savvy Shopper App on my phone to compare prices and was asked to leave. Way to go....you kicked out the ONLY customer you had in the place. They said I could be a vendor or something. I'm not. Just a potential customer giving you another chance after the 'receipt thing' and that solidified my feelings on bargain shopping. We live in the technology age there are shopping aids on our smart phones, people like to use them and like stores where they feel welcome and not like they are being watched. What's the point of a QR reader or other apps if you can't use them? Too bad I was looking to update my whole fall wardrobe and will not be purchasing any pieces from Rainbow. I guess it's true what they say about who their clientele is
