Poor Training
Two weeks after having work done on my car I decide to replace the pads on my rear brakes. The lug nuts were all on so tight that I could not remove them using the tools that came with the car. I had to use a breaker bar with an extension. If I were to have had a flat on the road I would have been stranded. I will find out on my next trip if damage was caused by this. Yes they did use a torque wrench after their power wrench over tightned them. I consider this poor training for their techs since they should have caught this.
