Very Dissapointed
I recently requested a copy of last years tax return emailed to me from the Castro Valley Liberty Tax location. The woman on the phone said she would send it to me as soon as she had the time. Two weeks later I'm still waiting, even after I told her that I"m in the process of purchasing a home and need this ppwk asap. There was no follow up call or email, no contact whatsoever from her end, she took my email address and left me hanging. I am very disappointed with Liberty Tax considering the fees I paid the company to prepare my simple W-2 tax return. I remember walking out and seeing that H&R advertised free W-2 tax return service. I will never recommend nor do business with Liberty Tax again. Good Job Guy's!!
