Hours may fluctuate
Attitude of front desk personnel is "icy" at best and somewhat confrontational at times! While the job isn't that of a CEO, some customer service skills should be used! Attitude of the folks taking the blood is outstanding! Can't understand the difference between the two positions!
Poor customer front-end service: with a see-saw tone in her voice, the clerk shows a great deal of adamant behavior when things do not go "her" way. She tells or informs patients they need to call "prior" to expectancy of paper work from hospital after being informed by the hospital clinic they would have paper work "faxed" over!
The clerk offered no assistance to me by calling to the clinic to request document faxed.