Hours may fluctuate
My tax preparer was terrible,not helpful. I made appointment a week in advance and when I went to the appointment, I had to wait almost 25 minutes in lobby. It was so disturbing to see all the people who walk in and got help immediately. It was a sad place.Next year I think I am going to try another office and see if the staff is a much better. I can cross my fingers.
We are always stumped by the exceptional customer service provided by the center. Ours is a basic tax deal but they always do a second look without any issues or complaints. Sometime they go beyond their way when we have difficulties. Anna in the Gilman center is just great. When we had issues accessing our id and pwd she waited for us to figure it out and was very nice to work with helping us understand what out issue. I will recommend this place and Anna to everyone out there. Thank you Anna.