horrible!
my mom had bought a cell phone case the friday before Xmas (12-21-12) she was not told about a return policy or anything like that only if you dont like it we could excange it within seven days. My family opened gifts that sunday (12-23) because she had to work the eve of xmas and then xmas. she gave me my stocking and said "if you dont like it then we'll return it" it was a purple plaid designe and i wasnt my cup of tea so inorder to escape the line we would face later in the week we went up to the kiosk where we bought it from and he looked at us and said "you cannot return that item, we dont take returns." My mom was very mad at him and then asked "do you have silicone covers?" he said "no, we don't carry that type." so i had to pick out a peeps on acid case cover that I hate with a passion. he was the rudest man, and for twenty dollars my mother was ripped off! for about 5 i could go on to Amazon and get a case with a few screen protecters along with it. I went online when I got home to the company's site and read the return and exchange policy. I called my mom over and read allowed "Store Returns: we will offer and Exchange OR FULL REFUND for an unopened and unused product within seven days. I only had the case for 2 1/2 days and it spent all that time we had it, it was hung up inside of a stocking. Note for future customers DO NOT GO THERE MEAN AND RUDE MEN WORK THERE> my mom said as we left we'd report them to the BBB. Save your money and pay 3.00 for shipping for at an outlet store you'll save time and money.
