Incompetent Store Manager
The absoulte worst customer service ever. The so-called manager, Monica, I think that is her name, was so inept, she wasn't able to perform a proper gold scratch test. Took my jewerly to Pawn One, jewelery passed the gold test with flyin colors, as I knew it would, and was treated with the utmost respect. Will never frequent that store or any other Cash America for that matter.
