Lacks good customer service
I like the fact that they have a good inventory of phones and accesories, I just hate the cold, uninterested service I get when I pay my phone bill there. My wife recently bought a cell phone there that was very deficient in memory and the guy told us she had to have bought a phone that was over 150 dollars to be able to exchange it, had we he told us that before we wouldnt of bought that lousy phone, we just walked out, upset at his terrible service.
