Happy customer...after a failed incident!
My elderly parents went to this branch of Bank of America, where we bank, and were unable to get a document notarized because the teller told then they need to have two witnesses. But the notary IS the official witness to the signature. Obviously a misinformed associate. Anyway, a few days alter my parents went back and asked for a manager. He quickly and kindly tended to the notarization and all were happy. It would be good for someone to better inform the associates as to what a notarization actually IS. This branch has always been pleasant to deal with, and this incident was really unnecessary, but we remember the many other good responses.
