Rip off
I would like to report a dissatisfaction I had with an All Tune & Lube located in 7100 Ritchie Hwy, Glen Burnie, MD 21061. It occured on December 22, 2012. I had payed them a visit due to an issue with the sparks and wires in my car. A sign lying outside listed the tune up for $49.99. The mechanic came to me and handed me a list of other 'presumed' issues with my vehicle. I asserted that I came solely for the tun up. Coincidentally, he charged me $1,400 for the other issues on the list. I had felt decieved, so I requested that he hand me back my keys. He refused--insisting on carrying out the repairs and charging me $1,400. He said that if I wanted to cease repairs and aquire my key back, he would charge me $52 for diagnostics. When I first arrived, I did not read an advertisement that stated that a customer would be charged $52.00 for diagnostics, nor did he even mention that tidbit. Also, he charged me $246 for the tun up that originally cost $49.99. The total duration of the repairs was three hours. They had falsely advertised their prices and committed fraud towards their customers--going as far as to avoid work that required more effort and, instead, working on issues that required no repair and charging me for them.
