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I was very disappointed when calling customer service especially when they answered the phone so quickly. They are just operators who have script to read and no knowledge or ability to push your call up the chain of command. It's a phone center to vent and that's it!! That's sorry especially after you have bought over $80,000 IN VEHICLES FROM A LOCAL DEALERSHIP. I Believe FIAT is going to drive Chrysler out of business and if OBAMA administration has anything to do with it the days of Luxury American made cars are truly numbered. But everybody that voted for him got a free phone!! HA HA! Fiat isn't giving anything but a substandard product with NO POWER or class, to the American people!