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Chrysler Customer Service has the WORST customer service department I have ever had to deal with. They do not care, they give you the run around and they certainly do not have any compassion for the consumer. They read the book word for word 3 years 36,000 miles. NEVER call here they do not care and they are cold and heartless. I am spreading the word stay away from Jeeps and anything Chrysler has to offer, they DON'T CARE!!!