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I came to KFC on Mitchell rd on May 2 nd. I waited about 20 min in the drive thru and when I got to the window she asked me again what my order was. It took her another 10 minuites to get my order together She did not say anything about the new boneless chicken so I asked if I got a free piece. She said yes. When I finally left with my order the mashed potatoes and gravy were missing from my husbands meal. We will never visit KFC again!! Two cars that were behind me left because no one took their order. This has always been the worst service I have ever experienced