Report Abuse

Report abuse on a Chipotle Mexican Grill Customer Service Post

If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

My family and I love Chipotle! Ever since we first discovered it, we have eaten there @ least 2-3 X month...I was impressed at the clean environment, organic ingredients, friendly staff..not to mention the BIGGEST best burritos I've had! :). However, over the past few years I have noticed a decline in all of the above..the restaurant I go to in Hilliard, Ohio, looks messy no matter what time I drop in;steak and even sometimes the chicken is grisley, the rice hard..sometimes I have to ask for extra pico/tomato or rice or anything besides meat and they look at me like m a pig! These days you practically have to ask for extra rice, extra tomato, etc.or you ge a burrito or bowlt 1/2 the size they used to be!! Almost worse is the inconsistency of the food quality.frequently, I have stale chips mixed with fresh ones..or worse, they're all stale.I love Chipotle guac!! It's the best..when it is Luke it should be..last several months, it has been bland, pasty consistency or brown! I miss the way Chipotle used to be! Maybe its just this store..please fix my Chipotle!

Your Info