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Would have given zero stars but one is the lowest....Wasted three hours of my life. Was buying a living room set and when I did the math I found an additional charge of $160. The sales rep. was already processing my payment and when I asked him what the charge was he told me he needed my signature first. I reluctantly sign and he finally disclose that it was a charge for a leather treatment and an additional warranty. I was so angry for the tag charges and not disclosing them before charging me that I requested the manager. The manager was as useless as the sales rep. on explaining the reasoning for not disclosing the charges before hand. All she did was tried to explain why I needed to have this addition product and made it seems as I had to have it in order to buy from rooms to go. Was so frustrated that I waited to make sure the entire thing was cancel. Do not go here for anything

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