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I called the 800 numbers for Loreal and Clairol and neither could help me with an answer to my hair tint question. They said my hair would never be golden blonde again. Bummer! However, Kelsey at Sally's knew exactily what to do. For $25, far less than just one visit to a hair dresser, my tresses are gold again. God bless Kelsey and Sally's, you saved me money and my tint turned out lovelier than it would have at the hairdresser's.