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Had a claim against their client who ran into my car twice, agrivating a bad injury, and they became rude, after a adjuster who was ready to settle and release a claim was no longer working there, and I have got nowhere, The people such as Jo, cindy, David when you ask for a supervisor would hang up on me, after I had advised them would not go to a chiropractor,so I filed a complaint with the BBB and the deparment of insurance, lawyers are hard to deal with.