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Best customer service I've ever gotten from any store. Had issues with my phone unable to receive text and calls. Spoke with a representative over the phone and no help. Went to this store and staff named jayden was very helpful and knowledgable. To make a long story short..its tower problems..not my phone..she was able to get me compensation from sprint. If you want good service with staff who knows what they are talking about and will go through extra effort to keep you satisfied. Go here.