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Beware of this location if needing repair. They've refused to fix my phone several times, claiming "water damaged". They got me the first time, convincing me that replace the phone was the only option. Shortly there after the new phone failed, and I was told the same. After hearing them give another 3 people in line the same excuse, I took it to another location where they informed me that was not the case, and fixed it with no issues. This location is close to my house, so I've kept going out of convenience, thinking one location to be as good as the next, but have learned they are not affiliated with each other. This location has done this to me 5 out of 6 times, each with the same conclusion. My phone was not water damaged. This last time took the cake though. The Tech not only gave me the same line, but also broke the housing and put the speaker back in upside down. I had my doubts before, but it is official now. This location hates Sprint customers. Don't be next!