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The store had 4 employees and 3 customers to wait on. I guess customers are suppose to sign in. There was no "sign in" located in the store. No one signed in but an employee was calling names but no one was responding. After waiting for 15 Minutes I finally just walked up to the desk to pay my bill. The lady working forgot to charge me a dollar, so my phone was turned off. I went to the store to make a complaint but the manager working that day was released from his job. The other manager that works there is on "vacation" but no one knows when he will be back. This store was very unorganized and many customers were getting frustrated. I from now on will not return to this location. My issue only got resolved when I called Corporate.