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I was there to ask about a problem with my cell phone but no one didn't show any interest to help out, it felt like they didn't have a clue ... they were not busy at all! The manager was there but I guess he was on his day off; another employee acted like he had more experience but he wants extremely rude and arrogant. Customer service there sucks! I will not renew my contract with Verizon any more, I've been a customer for over 10 years ... they are getting worse and worse!!!