Report Abuse
Report abuse on a Fantastic Sams Store locations and Hours Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I called Fantastic Sams to book a hair appointment for myself. When I arrived on time for my hair appointment, the stylist told me she could not cut my hair because my hair-type was “too difficult to style.” She “confirmed” her point by having the stylist next to her say the same thing to me. I told the stylists that I am a regular customer at Fantastic Sams, and that I never had an issue with other stylists cutting my hair at their salon. However, instead of trying to reason with me, these stylists told me that I have an “attitude,” and that I need to learn to better manage my own hair. I was shocked by their level of unprofessionalism, and I told them that I will not be returning to their salon. Instead of apologizing for being rude to a customer, they chose to shrug their shoulders and laugh. DO NOT WASTE YOUR TIME AT THIS SALON-ANY SALON IS BETTER THAN “FANTASTIC” SAMS.