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Original Post
My wife called to order an arrangement for her mother on her birthday today. After confirming with the gentleman on the phone the order would be delivered today it wasn't. They did make sure they excepted our payment and withdrew it from out account. When we called no one was aware of an order. The only thing that was processed was payment. I'm a big fan of honesty and integrity I would think that is part of franchise value statement. When checked the BBB to see if there are any complaints they are not a member. Another red flag. I hope this makes it to someone that cares about taking care of the customer.