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Original Post

I visited the High and 1st location as it is close to our home on a few occasions. Twice the person at the register ignored me and this last time my sub I ordered was cold, looked like a two year put it together and was just plain sloppy. The 6 piece wings I had were under cooked and cold as well. They also forgot my blue cheese cup. To make matters worse after I was handed my order the cashier suddenly walked in the back without saying a word. I waited several minutes to get my blue cheese dressing but no one ever came back. I used to love Donatos. I believe in giving company's a few chances because everyone has an off day but after 3 different mess ups with food and poor service I wont go back. I worked in food service and if I acted the way this store has to its customers and provided the level of food quality they have I would have been fired. Enough said. PATHETIC

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