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We went here yesterday to pay my daughters phone and the lady told me that I have to pay additional $5.00 dollars for late payment. My phone has no contract, I didn't buy what she said and went to the other store in South McColl near Target and the the guy was so helpful and I just have to pay the regular payment without the overcharge. No wonder there are more customers there than in S.10th ST. location. I will never go back there again even though its close to my house.