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Original Post
The employees at this location have no idea what customer service is! This company does not care about their customers. I paid $115 for a replacement phone and was advised it will be there no more than two days after. It has been more than 5 days and still no phone. I have been calling the store almost everyday since and the employees would tell me they will call me after they track it.. I never get a call back. I asked for a manager and was told he will call me back within a few minutes. . That never happened. I regret switching to cricket. Their customer service is the worst! I will be cancelling my service!! Do not get cricket!