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The customer service is absolutely horrible. I called to disconnect my service three times now and every time I'm put on hold for ten minutes just so that I can be transferred to a automated telemarketer that demands my account information. After giving my information it doesn't allow me to continue any further and each time I ask to speak to a real person they keep transferring me to this stupid machine. After I disconnect I will not be paying for their services in my new apartment. I'm absolutely fed up and now I'll have to go speak with them face to face about ending my service since my local stores phone number is "disconnected".

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