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Over the past two days I've spent as many hours with several Comcast representatives who were absolutely worthless when it came to answering my questions. Either they don't know what their doing, or they're working in some foreign call center (can't understand them to save one's life). Also, the local call centers do not have local numbers, so I'm going to have to drive all the way across town to get some answers to my questions. I'm about ready to jettison Comcast. This level of service is really appalling.