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Comcast is the worse service provider I have ever encountered. I spent an entire day talking with representatives to come and repair my modem and phone service that went out. I told them at least 6 times to have the service rep. to call my cell phone to confirm that I was home. He kept calling my home phone (which I told was out of service) so the work order was cancelled. Finally after a week of raising a stink I finally got some service. If I could I would cancel all their services, but I live in an area where I cannot get any other Internet service.